Certificate

ISO 9001

Petrosadid demonstrate its ability to consistently provide products and services that meet customer requirements.

Our group’s aims is to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer requirements.

ISO 10002

To be in line with ISO 10002 we are following aspects of compliance handling as below:

Enhancing customer satisfaction by creating a customer-focused environment that is open to feedback (including complaints), resolving any complaints

received, and enhancing our ability to improve our products and services;

Top management involvement and commitment through adequate acquisition and deployment of resources, including personnel training;

Recognizing and addressing the needs and expectations of complainants;

Providing complainants with an open, effective and easy-to-use complaints process;

Analyzing and evaluating complaints in order to improve the quality of products and services, including customer service;

Auditing of the complaints-handling process;

Reviewing the effectiveness and efficiency of the complaints-handling process.

ISO 50001

Using energy efficiently helps organizations save money as well as helping to conserve resources and tackle climate change. To follow ISO 50001 our framework is:

Develop a policy for more efficient use of energy

Fix targets and objectives to meet the policy

Use data to better understand and make decisions about energy use

Measure the results

Review how well the policy works, and Continually improve energy management.

ISO 14001

Petrosadid is in line with ISO 14001 requirements by enhancing the environmental performance and managing the environmental responsibilities in a systematic manner which contributes to the environmental pillar of sustainability.

Consistent with the organization's environmental policy, our outcomes of an environmental management system include:

Enhancement of environmental performance;

Fulfilment of compliance obligations;

Achievement of environmental objectives.

ISO 29001

Petrosadid group is inline with the quality management system for product and service supply organizations for the petroleum, petrochemical and natural gas industries.